FAQs

Roses From Rotary FAQ

  • Where do the roses come from?

    South America, primarily from Equador. We buy from fair trade farmers. (Fair trade farms are certified to ensure and protect the economic, environmental and social dimensions of working conditions of their workers.)

  • Why not buy locally?

    We purchase 15,000 roses on one day, once per year. There are not enough local roses produced to fill our order and still meet regular daily demand.

  • Can I have my roses delivered on another day?

    No. Our roses arrive to us, fresh, only once per year. For large orders with special requirements, please contact us to see what is possible.

  • Can I order more than 1 dozen for the same person?

    Yes you can, just select the “quantity” at the bottom of the order form. Only one card message will be sent with the roses

  • What if roses are going to someone at my address?

    No need to fill out the address on the order form if they are going to the address you provide on the check-out page.

  • How do I place a bulk order easily?

    We will send you a spreadsheet to complete, and we can upload it for you. Please contact us for more information.

  • Who delivers the roses?

    Harbourside Rotarians, friends and family, package and deliver the roses on a volunteer basis. It takes about 150 volunteers to get the job done, and we always need extra help. If you would like to volunteer, please contact us.

  • Where are the roses prepared?

    Eurosa Farm on the Saanich Peninsula. Eurosa is a family owned flower growing operation and have been supporting Harbourside Rotary for over 20 years by allowing us to use their coolers and warehouse for processing.

Cakes & Truffles FAQ

  • Who makes the cakes and truffles?

    The cakes and truffles are made by Harbourside Rotarians, friends and family in partnership with Camosun College.

  • What makes these cakes and truffles so special?

    These are made from scratch the same way our grandmothers and mothers did – in fact, the recipe we use has been handed down through generations to one of our Harbourside members. The only differences are that we make the cakes in a commercial kitchen using larger mixers and bigger ovens. We use only the highest quality ingredients; have a high proportion of fruit to batter, and use more of the expensive fruits (like cherries, pineapple, ginger, and peels) and fewer currants and raisins. We douse our cakes in VSOP brandy then mature them for a few months.

  • Why are the cakes light coloured?

    Fruits: cherries, raisins, currants, dates, glace citron, glace ginger, glace orange peel, glace lemon peel, and glace pineapple. Nuts: almonds and walnuts. Spices: ground cinnamon, ground allspice, ground cloves, ground coriander, ground ginger, ground mace, and ground nutmeg. “Dairy”: unsalted butter, eggs, and golden brown sugar. Dry ingredients: flour, baking powder, and salt. All steeped in VSOP brandy.

  • What ingredients are in the cakes?

    Fruits: cherries, raisins, currants, dates, glace citron, glace ginger, glace orange peel, glace lemon peel, and glace pineapple. Nuts: almonds and walnuts. Spices: ground cinnamon, ground allspice, ground cloves, ground coriander, ground ginger, ground mace, and ground nutmeg. “Dairy”: unsalted butter, eggs. Dry ingredients: flour, baking powder, golden brown sugar and salt. All steeped in VSOP brandy.

  • Can I receive an invoice for my order?

    If your business is ordering the cakes to give as gifts to clients, let us know and we can issue an invoice to your business.

Cakes Pick-up and Delivery

  • Where and when can I pick up my order?

    To keep everyone safe, we will be delivering all the orders within Greater Victoria free of charge to you. We will deliver each order to one address. We can mail orders outside that area at your cost. No need to do any pick-ups this year – we’ll do the work for you!

  • Can I have my order delivered?

    Yes! Maximum Express is doing all the deliveries. There is no cost to you this year. We will start putting the orders together after November 29th and deliveries will begin after that. The earlier you get in your order, the sooner the delivery to you!

Proceeds